Your Cat’s Safety
Your cat is our primary focus. We are fully bonded and insured, ensuring professional protection for every visit. We stick to agreed routines and handle medications with absolute care to keep your feline family healthy and happy.
If Your Plans Change
We offer flexibility for our cat families. Cancellations made at least 48 hours in advance receive a full refund. For shorter notice, we work with you to find the best balance between rescheduling and fair care.
Our Service Policies
Your Home & Property
We treat your property with complete respect. Your privacy is fully respected; only areas essential for your cat’s care are accessed. All keys and security codes are kept in encrypted, secure storage. We ensure your home is exactly as you left it—secure, locked, and alarms set upon every departure.
If You’re Ever Unsatisfied
Your peace of mind is non-negotiable. If any part of our service falls short of your expectations, please let us know immediately. We are dedicated to listening, learning, and making it right for you and your cat. We strive to continuously improve, and your feedback helps us do that. We welcome your feedback.